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FAQs
We primarily use free shipping for our deliveries. You can expect to receive your parcel within 6-12 days. When we ship your order, you will receive a confirmation email with a tracking number. Don't worry if the system reports that the tracking number is not working, as it usually takes up to 24 hours for the system to register a new delivery. If you have not received your order within 7 days, please contact us so we can help.
Yes, we offer a 30-day satisfaction guarantee!
If, unexpectedly, you want to return the lamp, you should send us an email.
- You can expect to receive your order within 6-12 shipping days.
- If you order before 14:00, your order will be shipped the same day.
You can contact us info@illumiwaveco.com, and we strive to respond to your message within 24 hours.
You can apply our discount codes during the payment process.